Novidon has a high standard quality system that complies with international laws, regulations and procedures to guarantee a consistent quality of our products and meeting customer’s demand.

Quality Assurance

Novidon production plants meet a wide range of internationally recognized quality standards.
Novidon produces according to the international food safety management system FSSC 22000 and pet food is produced in accordance with EC 183/2005, the European regulation for pet food hygiene.
These declarations and quality systems are important assurances with respect to the production of safe and healthy starch. They impose requirements in terms of monitoring, quality control, tracking &amp; tracing and crisis management.

Certification

<ul>
<li><a rel="noopener" href="https://cms.duynie.com/media/txxdzx3a/novidon-b-v-_iso-9001-2015-certificate-2022-2025.pdf" target="_blank" title="Novidon B.V. ISO 9001 2015 Certificate 2022 2025">ISO 9001:2015 Novidon B.V.</a></li>
<li><a rel="noopener" href="https://cms.duynie.com/media/arypibi1/novidon-n-v-_iso-9001-2015-certificate-2022-2025.pdf" target="_blank" title="Novidon N.V. ISO 9001 2015 Certificate 2022 2025">ISO 9001:2015 Novidon N.V.</a></li>
<li><a href="https://cms.duynie.com/media/ea3hecah/novidon-ltd_iso-9001-2015-certificate-2022-2025.pdf" title="Novidon Ltd ISO 9001 2015 Certificate 2022 2025">ISO 9001:2015 Novidon Ltd.</a></li>
<li><a rel="noopener" href="https://cms.duynie.com/media/k5elehxm/certificaat-gmp-fsa-novidon-b-v-28-03-2022_eng.pdf" target="_blank" title="Certificaat GMP+ FSA NOVIDON B.V. 28.03.2022 ENG">GMP+ Feed Certification Scheme - FSA </a></li>
<li><a rel="noopener" href="https://cms.duynie.com/media/oqohfqe0/fssc-certificaat-2020-2023.pdf" target="_blank" title="FSSC Certificaat 2020 2023">FSSC 22000 Certificate</a></li>
<li><a rel="noopener" href="https://cms.duynie.com/media/japbx4rw/kosher-certificate-2022-2023.pdf" target="_blank" title="Kosher Certificate 2022 2023">Kosher Certificate</a></li>
<li><a rel="noopener" href="https://cms.duynie.com/media/pp5fjgpv/halal-certificate-2021-2023.pdf" target="_blank" title="Halal Certificate 2021 2023">Halal Certificate</a></li>
<li><a rel="noopener" href="https://cms.duynie.com/media/ai3g5ptb/isega-certificate-of-compliance-manufacture-of-food-packaging-20221215-58588e-isega.pdf" target="_blank" title="ISEGA Certificate Of Compliance Manufacture Of Food Packaging 20221215 58588E Isega">ISEGA Certificate of Compliance: Industrial Native-Novinexx CPB/WDX</a></li>
<li><a rel="noopener" href="https://cms.duynie.com/media/zoqfjklr/isega-certificate-of-compliance-novinexx-p130_eng.pdf" target="_blank" title="ISEGA Certificate Of Compliance Novinexx P130 ENG">ISEGA Certificate of Compliance: Novinexx P130</a></li>
</ul>

All Novidon sites have their own laboratory to control the quality of our processes, raw materials and end products. The lab portfolio includes many standard starch analyses such as moisture, color, brix and viscosity, supplemented with analyses that are highly application-specific. Better and faster methods to improve the current methods are constantly sought; consider for example NIR analysis and other innovative techniques.
The laboratories also work closely alongside the R&amp;D department and provide support in conducting analyses relevant to the development of new products and applications.

Laboratory

Novidon maintains close collaborative relationships with its suppliers. Thanks to our many years of experience and knowledge regarding the extraction and processing of potato starch, Novidon is able to advise its suppliers and to help them achieve optimum starch extraction. This close working relationship ensures a careful treatment of side stream starch, resulting in a safe and high-quality product.

Close collaboration with suppliers

Complaint Handling
A good, efficient and fast complaint handling and procedure is part of the Quality Assurance department. Based on the incoming complaint, the department conducts a cause analysis. This might be carried out onsite. After determining the cause, the complaint handling is carried out with the highest priority and everything will be done to solve the problem. Good customer communication and feedback is also essential to lessen the impact of the complaint of the customer.